Shipping & Delivery Policy

Most of items offered on Qieheyin are made-to-order. This means that when you place your order, we print that items just for you.

Shipping carrier: USPS, 4PX, Yun Express...

Orders are processed when the payment is accepted.

ORDER PRODUCTION TIME

Product	PRODUCTION TIME(Business Days)
Apparel	3-5
Accessories	3-5

 

SHIPPING FEE & DELIVERY TIME

Country	Stand Shipping Fee($)	Delivery Time(Business Days)
United States(U.S.) | Canada	6.99	6-8
UK | FR | DE | IT | ES	9.99	8-10
International	12.99	8-10

Please note:

While the majority of orders are processed and shipped within our published timeframes, these estimates are approximate and subject to variation in individual cases(Examples include instances requiring supplemental customization details from customers.)

ORDER TRACKING
You will receive a confirmation email with a tracking link after placing an order. You can follow your order all the way home! Please allow 2-3 business days for the carrier to scan your package into their system.

If you attempt to track your package and there is no information available that just means the carrier has not processed your parcel yet. When the parcel is scanned into the system, tracking events will populate on the tracking page.

If it is over your estimated arrival date, please contact us, and we can take care of this for you.

INCORRECT ADDRESS
Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address.

Customer service is our #1 priority and we will do whatever we can to take care of you. Thank you for considering Qieheyin and if you have any questions, please don't hesitate to contact us via E-mail.

This policy is issued by Qieheyin Industrial (Xiamen) Co., Ltd.